• Lean overhead structure, but retaining quality efficient people and resources as the main emphasis.
• Focus on the needs of our customers to ensure the highest service satisfaction levels.
• Ethical and honest business principles in all our activities.
• Direct involvement of the directors and management on all levels of interaction between customers and GOVRA HOLDINGS.
• Applying own experience and expertise to carefully assess and compute contract rates; to assure market related competitiveness and consistent and sustainable profitability.
• Well-managed and effective accounting and administrative systems.
• Optimal communications structures by means of an integrated electronic transportation management system, state of the art tracking and security to maintain the integrity of the customer’s product.
• Immediate problem solving to assure minimized delays in the operation.
• Responsible operating to assure the safe delivery of customer’s consignment.
• Retaining a well-balanced Insurance portfolio, utilizing external insurance companies.
• Optimal payload technology to assure market competitiveness and acceptable profitability.